Getting started

Contents

Product Use & Functionality

Can I upload my own training material (PDFs, PowerPoints, etc.)?

You can upload documents, slides, and other resources.

Can I add voiceover or narration to my lessons?

Can I add voiceover or narration to my lessons?A: Yes, SmartExpert lets you choose from professional AI-generated voiceovers in multiple languages or upload your own audio tracks.

Localization & Language

Is SmartExpert available in multiple languages?

Yes. Courses and platform interfaces can be localized to over 20 languages using AI translation tools. You can also customize text manually for accuracy.

Can I create courses for international teams?

Absolutely. You can build content once and generate multilingual versions for different regions. AI-generated subtitles and localized assessments are supported.

Learner Progress & Analytics

How can I track employee performance?

Use the Analytics dashboard to view learner engagement, course completion rates, quiz scores, and time spent per module.

Can I export learner reports?

Yes. You can export reports as PDFs or CSVs for internal reporting or compliance purposes.

What happens if a learner fails an assessment?

You can enable retry settings, offer remedial modules, or schedule a follow-up evaluation based on competency gaps.

AI & Automation

How does SmartExpert's AI generate training content?

The AI uses natural language processing and learning design frameworks to auto-generate learning objectives, scripts, questions, and multimedia content from simple prompts or uploaded files.

Can I edit the content created by the AI?

Yes, everything generated is fully editable. You can change text, structure, design, and interactions to match your training style.

Team & Role Management

Can I assign different roles to users (e.g., Admin, Instructor, Learner)?

Yes. SmartExpert supports multiple user roles with customizable permissions. Admins manage the platform, Instructors create content, and Learners access assigned courses.

Can teams collaborate on course creation?

Yes. Multiple users can collaborate on the same project with version control and comment features to streamline teamwork.

Certification & Compliance

Can I issue certificates for completed courses?

Yes. You can create branded digital certificates that are automatically issued when a learner completes a course or passes a final assessment.

Can I use SmartExpert for compliance training?

Absolutely. It supports content versioning, completion tracking, and documentation required for compliance audits.

Accessibility & Mobile Use

Is there a mobile app?

SmartExpert is fully mobile-responsive. Learners can access courses via any modern browser on mobile devices.

FAQs

Frequently asked questions

Our «Competency Assessment» system integrates into various solutions, helping organizations effectively analyze and develop employees' skills. Through automated evaluation, you receive accurate data for making informed decisions regarding training, career growth, and personnel management.

What types of content can I integrate?

Our platform supports various content types, including text, images, videos, PDFs, SCORM packages, and interactive quizzes. You can also integrate third-party tools such as Zoom or Google Docs.

How can I manage users and track progress?

Use the User Management section to add or remove users, assign roles, and monitor their activity. The Analytics Dashboard provides insights into learner progress, engagement, and assessment results.

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