Customer learning that doesn’t work

Poorly structured customer education leads to low product adoption, frustration, and weak engagement due to inconsistent content and lack of expertise.

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Our Solution

Expert-led Learning programs for your clients

Our Customer Education as a Service provides businesses with expert-designed training programs tailored to their customers' needs. We integrate AI-powered tools and industry best practices to create interactive, engaging, and effective learning experiences. This solution streamlines customer onboarding, enhances product knowledge, and fosters long-term customer loyalty.

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Features

What makes our solution stand out

Creating and configuring the platform

Automate communication, send reminders, and manage learning processes with flexible triggers and notifications in preferred channels.

Adding organizational structure and roles

Identify employee strengths and gaps, helping recruiters understand necessary skills for growth and career development.

Employee training

Boost employee engagement with leaderboards, points, and rewards. Implement a corporate rewards store to encourage continuous professional growth.

Event calendar

Simplify candidate assessment with integrated tools that analyze skills and potential, ensuring top talent selection.

Knowledge base

Manage personnel and structure efficiently, helping visualize roles, define job requirements, and streamline recruitment processes.

Gamification system

Organize and track corporate events efficiently, helping recruiters schedule and manage candidate engagement activities.

Competency Assessment

Customize your workspace, manage roles, integrate messengers, and ensure secure authentication for efficient organizational structure management.

Analytics and Reports

Gain insights into recruitment performance with detailed analytics and reports, optimizing hiring strategies.

Ecommerce

Engaging employees through rewards, challenges, and leaderboards to boost participation and motivation in learning and development.

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Сontent

How we simplify content creation

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Cases

How we helped businesses like yours

Services
HVAC, Electrical & Plumbing Services in San Jose
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The Problem:

Fuse HVAC faced training inefficiencies due to a lack of digitization. New hires required extensive onboarding, and the departure of key employees led to knowledge loss. Training new employees was costly, and the company struggled to scale efficiently.

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The Solution:

By implementing the SmartExpert.ai LMS, Fuse HVAC digitized 16 job roles, reducing onboarding time and making training materials more accessible. The company also improved knowledge transfer, ensuring business continuity even when employees left.

30%

job roles fully digitized

16

Enhanced scalability and workforce efficiency

100%

Enhanced scalability and workforce efficiency

Start your transformation today!

Discover how our Customer Education service can elevate your customer training and improve engagement. Schedule a personalized consultation with our experts today!

Unlock the full potential of your workforce today
Speak with our experts and see how Smart Expert can drive growth.
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