Unlock the full potential of your workforce today
Location:
USA
Training Roles Covered:
8 key positions
Content Volume:
250+ hours
Implementation Timeline:
4 months
“We used to spend up to 3 months onboarding new hires. Now, they’re ready in just 30 days — and managers no longer have to explain everything themselves.”
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Manager at Vogue Lashes & Spa
Client Goals:
1
Scale operations — open 4 new salons in 2025 and another 10 over the next 3 years
2
Standardize service quality across all locations
3
Reduce the burden on managers during staff onboarding
Does this sound familiar?
There’s no unified onboarding or staff development system
You're growing fast, but each new location brings training chaos
Every new hire requires direct training from leadership
Before / After Results
Metric
Repeat client visits
Before
---
After
+40%
Metric
New hire onboarding time
Before
3 months
After
1 month
Metric
SPA manager’s training workload
Before
>20 hrs/month
After
<2 hrs/month
Metric
Training engagement rate
Before
18%
After
82%
Metric
Network-wide service standards control
Before
None
After
Via LMS
Our business solution: Transformative training with SmartExpert
Roles Covered:
8 core roles — from SPA managers to lash artists and receptionists
1
Format:
250+ hours of interactive content: video lessons, guides, tests, interviews, and simulations
2
2
Learning Paths:
Approves the training strategy and oversees the processes.
2
3
Platform:
Approves the training strategy and oversees the processes.
4
Automated:
- Full 30/60/90 onboarding cycle
- Video instructions, scripts, and tests
- Certification and skills assessment
- Analytics, reports, and progress tracking
- Gamification: points, rankings, and career levels
2
5
Additional Benefits
40%
faster onboarding and training
80%
reduction in offline training costs
Up to 60%
of managers’ time freed up
Our Process
Intro Call & Strategy Session:
we align on goals, scope, and resources
1
Insights & Recommendations:
learning gaps, bottlenecks, and hidden risks
3
Implementation:
done with you or fully managed by our team
5
2
Audit & Diagnosis:
interviews, workflow analysis, and role mapping
4
Strategy Design:
learning structure, tracks, timelines, gamification, and platform
1
Intro Call & Strategy Session:
we align on goals, scope, and resources
2
Audit & Diagnosis:
interviews, workflow analysis, and role mapping
3
Insights & Recommendations:
learning gaps, bottlenecks, and hidden risks
4
Strategy Design:
learning structure, tracks, timelines, gamification, and platform
5
Implementation:
done with you or fully managed by our team
Ready to transform your learning experience?
We operate in an ever-evolving business landscape, and our mission is to help our partners stay ahead - setting trends, shaping the future, and unlocking new possibilities.
Let’s collaborate to drive efficiency, growth, and lasting success. Contact us today to explore how we can achieve more together.
